DaiVPN Support

Help with connections, public relays, and imported VPN profiles.

Before contacting support

Confirm that your device has a working internet connection.
Allow the iOS VPN configuration prompt when connecting for the first time.
Try another public relay. Community relays can become unavailable without notice.
For an imported profile, confirm that its certificates, keys, username, and password are current.
Disconnect any other active VPN before trying again.

Contact

Email daivpn@1timetech.com for app issues, feedback, or feature requests. Support is provided by DREAMER NETWORK CO., LTD, Vietnam.

Never send passwords, authentication codes, private keys, certificates, or complete .ovpn profiles to support. Include the app version, device model, iOS version, and exact error message instead.

Public relay responsibility

Public relays shown in DaiVPN are operated by independent volunteers. DaiVPN does not own or control them and cannot recover relay accounts, change their logging practices, or guarantee availability.

Privacy and terms

Read the Privacy Policy and Terms of Use before connecting.